
6 in-depth interviews with business owners and digital novices
Task-based usability testing of key user flows (registered/unregistered)
Heuristic evaluation of legacy solutions
On the first banner there is no understanding that you can scroll down. Information blocks occupy almost the entire screen and are not interactive.
The top banner should not occupy the entire height. Merge two blocks of social proof.
The profile does not fit on one screen. There is no understanding of the Select button purpose.
Make elements of the Profile block more compact. Display virtual progress with the explonation text, when clicking on Select.
The purpose of the block Other solutions is not clear. Inconsistency of the user's business with the selection results.
Change the selection emphasis in the block of selected solutionson. Indicate the processes\digitalization tools instead of the Business name in the card’s catalog.
Unregistered user:
It is not clear where to focus attention on text or comics.
Design 3 solutions for the comics location, taking into account the difference in focus.
The action of the Finish button after passing through the instructions is not clear.
Remove the Finish button.
There is no understanding of what personalized solutions are offered next.
Divide Other solutions into two: Matched and Other solutions.
Registered user:
Found problems and proposed solutions
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Desktop version





Mobile version
